Privacy policy

Privacy policy

Who we are
The data controller is Orvito Global LLC, 30 N Gould St, Ste N, Sheridan, Wyoming 82801, USA, e-mail: support@orvito.eu.com, phone/WhatsApp: +351 926 133 362, which operates the orvito.eu.com store.

What data we collect
- Order data: name, phone number, delivery address, e-mail (optional).
- Technical data: IP address, device type, pages visited, through cookies.

Why we use the data (legal basis)
- To process, confirm by phone and deliver your order (performance of the contract).
- To answer questions and handle returns (performance of the contract).
- For statistics and advertising (Meta/Facebook), only if you accept cookies (consent).
- For legal obligations, for example invoicing (legal obligation).

Who we share data with
Only with the partners needed for the order: the store platform (Shopify), the logistics partner and call centre that confirm and deliver the order, the courier and, if you accept marketing cookies, Meta Platforms. We do not sell your data.

How long we keep data
Order data is kept as long as the law requires for accounting. Marketing data is kept until you withdraw your consent.

Your rights
You have the right of access, rectification, erasure, restriction, portability and objection, and the right to withdraw consent at any time. Write to us at support@orvito.eu.com. You also have the right to complain to the data protection authority in your country.

Cookies
We use cookies needed for the store to work and, with your consent, analytics and marketing cookies. You can change your choice at any time from the cookie banner.